Services

MEPL believes “Service is more than a product delivery”. It starts the day we walk into your business. We do not ask…what you require, instead we ask what you would like to achieve. Then we come back with our recommendations, based on the Goals and the Budgets.

Regardless of the size of requirement, our commitment remains the same. We design the system, we teach people how to operate and manage it (or we can even manage it for them). But most important of all, we stand by them. If something goes wrong with the system, we will Identify and resolve the problem, with a minimal break down time.

MICROLINE has Excellent Teams of Professionals & Qualified Technical Staff, for quick deliveries. The teams are very well equipped with the State of the Art Gadgets and Information, to provide Quick, Efficient and Expert Services.

Self-reliance with a flexible approach is the key to Microline’s success.

Our customers know us well. We believe in staying close to our customers, enabling them to utilize their computing resources to the maximum extent and increase productivity, thus optimizing on resource sharing, identifying their IT needs.

MEPL has a 24 x 7 call log-in facility through web enabled e-CRM (Customer Relationship Management) Software. A help desk facility is available from 9.30 am to 6.30 pm on all working days. All calls are attended as per the SLA (Service Level Agreement) signed with individual customers. Teams of Professionals with domain Expertise provide services, such as analyzing the problems, Suggesting Remedies and Educating the User/s with the right solution/s.